HOW LONG DO YOUR DRIED FLOWERS LAST?
Our dried blooms are long lasting and should last for years if kept out of direct sunlight and in a low humidity environment.
HOW DO I LOOK AFTER THEM?
As mentioned above, keep them out of direct sunlight in low humidity and of course, absolutely no water! That may sound obvious but we have had people do this out of habit. Your flowers will collect dust over time so we recommend putting them outside every now and then and let Mother Nature do the dusting for you. Over time, the flowers may move out of place so you can re-arrange them or freshen them up by adding new varieties to keep updated and fabulous.
HOW DO YOU SHIP YOUR FLOWERS?
We send our blooms out in sturdy boxes and secure them into place to minimise movement whilst in transit.
WHICH FREIGHT COMPANIES DO YOU USE?
We use Aus Post, Fastway Couriers, TNT and Couriers Please. You will receive regular shipping updates via Shippit so you can track your parcel at any time.
DO YOU OFFER SAME DAY DELIVERIES?
No, not at this stage but we are exploring this option and will shout it to the world once we have the best solution.
CAN I INCLUDE A MESSAGE WITH THE FLOWERS WHEN SENDING AS A GIFT?
100%. As soon as you add an item to your cart, below the subtotal, you will see a section to write a message. Please note, there is a maximum of 25 words.
I ORDERED TWO BOUQUETS BUT ONLY RECEIVED ONE. WHERE IS THE OTHER ONE?
We always send our bouquets out in separate boxes. This ensures they turn up looking fabulous. Your other bouquet won't be far away.
WHY CAN'T I PURCHASE THE BOUQUET ONCE I ENTER THE SHIPPING ADDRESS?
Sometimes when Google does not recognise the address you have entered, it will not allow you to complete your order. Once you start typing in the shipping address, it should show in the drop down menu below. Click on the address and it will auto complete. If it does not show in the drop down menu, you need to check you have all the correct address details i.e. Baker Street not Baker Lane. Please note, if sending to an apartment, you need to type in the apartment number first, followed by the street number and name. For example, 1/27 King Street, Melbourne VIC 3173 (unit 1, 27 King Street).
HOW SOON CAN I ORDER MY WEDDING FLOWERS?
We require at least 4 weeks notice if ordering dried wedding flowers. This ensures we have plenty of ingredients, can schedule our floral team in and get them to you in plenty of time before your big day.
CAN I ORDER MY WEDDING FLOWERS MONTHS AHEAD OF TIME?
Yes! The beauty of our dried blooms is that they will store perfectly well in the boxes we send them out to you in. With all the craziness of wedding plans and appointments, this is one thing you can definitely tick off your 'to do' list well ahead of time.
CAN I CUSTOMISE MY WEDDING FLOWERS?
No - we do not offer a bespoke wedding flower service like fresh flower florists. Our point of difference is we offer a range of unique wedding themes to suit most styles and tastes and these are updated seasonally to keep fresh and interesting. This approach enables us to work more efficiently and ensures we have all the product on hand.
Still can't find the answer? Please complete our online enquiry form and we will get back to you just as soon as we can xx