HOW LONG DO YOUR DRIED FLOWERS LAST?
Our dried blooms are long lasting and should last for years if kept out of direct sunlight and in a low humidity environment.
HOW DO I LOOK AFTER THEM?
As mentioned above, keep them out of direct sunlight in low humidity and of course, absolutely no water! That may sound obvious but we've had people do this out of habit.
HOW DO YOU SHIP YOUR FLOWERS?
We send our blooms out in sturdy boxes and secure them into place to minimise movement whilst in transit.
WHICH FREIGHT COMPANIES DO YOU USE?
We use Aus Post predominantly as well as other independent couriers who are trusted and reliable. You will receive regular shipping updates via Shippit so you can track your parcel at any time. For non Aus Post deliveries, we are unable to provide live tracking details.
DO YOU OFFER SAME DAY DELIVERIES?
Yes we do offer same day delivery but at this stage, we are servicing the Gold Coast region (Kingscliff to Yatala) for $25.00 and Brisbane Metro for $35.00. PLEASE NOTE, the cut off times for same day deliveries for Brisbane Metro is 10.00am and Gold Coast region is 12.00pm. If you order after those times, delivery will be the following day (excluding weekends and Public Holidays).
CAN I INCLUDE A MESSAGE WITH THE FLOWERS WHEN SENDING AS A GIFT?
100%. As soon as you add an item to your cart, below the subtotal, you will see a section to write a message. Please note, there is a maximum of 25 words.
I ORDERED TWO BOUQUETS BUT ONLY RECEIVED ONE. WHERE IS THE OTHER ONE?
We always send our bouquets out in separate boxes. This ensures they turn up looking fabulous. Your other bouquet won't be far away.
WHY CAN'T I PURCHASE THE BOUQUET ONCE I ENTER THE SHIPPING ADDRESS?
Sometimes when Google does not recognise the address you have entered, it will not allow you to complete your order. Once you start typing in the shipping address, it should show in the drop down menu below. Click on the address and it will auto complete. If it does not show in the drop down menu, you need to check you have all the correct address details i.e. Baker Street not Baker Lane. If sending to an apartment, you need to type in the apartment number first, followed by the street number and name. For example, 1/27 King Street, Melbourne VIC 3173 (unit 1, 27 King Street).
HOW SOON CAN I ORDER MY WEDDING FLOWERS?
We require at least 4 weeks notice if ordering dried wedding flowers.
CAN I ORDER MY WEDDING FLOWERS MONTHS AHEAD OF TIME?
Yes! The beauty of our dried blooms is that they will store perfectly well in the boxes we send them out to you in. With all the craziness of wedding plans and appointments, this is one thing you can definitely tick off your 'to do' list well ahead of time.
CAN I CUSTOMISE MY WEDDING FLOWERS?
No sorry - we do not offer a bespoke wedding flower service like fresh flower florists. We aim to offer a range of unique wedding themes to suit most styles and tastes and these are updated seasonally.
Still can't find the answer? Please complete our online enquiry form and we will get back to you just as soon as we can xx